SOS (Support on Sight) – is there when you need them
Need assistance in designing, forget where an icon is or what it does, or just need that extra support to move forward in a case? Call SOS at -800-537-6070 and the SOS team of experts can remote and assist you clinically or with software and hardware issues. Separate design and milling services are also available via the Sky Network at an additional fee.
SOS Support Services are included with Total Care Protection. Hours: Monday-Friday 7am-7pm CST (Holiday hours maydiffer, call for more information).
Included with all E4D products:
Education and on-site setup are included with all E4D products and vary based on the product configuration purchased.
Product warranty for at least one year is included and varies based on the product configuration purchased. During the warranty period you also receive:Free Software Upgrades - You will always have the latest and greatest. No clubs to join or monthly dues - you're in! (hardware upgrades excluded)
S.O.S. Support on Sight - Remote support from hardware, software, clinical and laboratory experts at D4D Technologies. Just a click away.
E4D Digital Services – offering a full range of expert services (fee-based) via E4D Sky. Just a click away.
Preventive maintenance on-site services based on product configuration and provided by Certified Henry Schein Technicians.